How much does it cost to stay at RiverGate Residence per night?

Nightly rates vary based on apartment type: Studio apartments start from $33/night, Two-bedroom apartments from $63/night, and Three-bedroom apartments from $95/night. Prices may vary during weekends, holidays, or peak seasons.

What apartment types can I rent at RiverGate Residence?

We offer fully furnished Studio, 2-Bedroom, and 3-Bedroom serviced apartments—ideal for individuals, couples, families, or groups. Rentals are flexible: daily, weekly, or monthly.

What’s included in the rental fee?

Our rates are all-inclusive and cover high-speed WiFi, management fees, access to the pool and gym, scheduled housekeeping, and fully furnished apartments with kitchen facilities.

Are prices calculated per person or per apartment?

Rates are charged per apartment, not per person. Each unit has a standard occupancy limit, and additional guests may be subject to a surcharge.

Will I be charged extra if we exceed the occupancy limit?

Yes, additional guests beyond the standard occupancy will be charged a small fee. Optional services such as extra housekeeping or laundry may also incur additional charges.

Do rental prices change during weekends or holidays?

Yes, prices may vary on weekends, public holidays, or peak seasons. For the most accurate rates, please contact us directly.

Are there special deals if I book directly?

Yes. Direct bookings through our hotline or website may offer exclusive promotional rates and more flexible terms.

What is your cancellation policy?

Cancellations made at least 7 days prior to arrival will receive a full refund. Late cancellations may result in partial or full deduction of the deposit.

Is a deposit required to confirm a booking?

Yes, a deposit equivalent to two nights’ stay is required to confirm your reservation.

What payment methods are accepted for deposits?

Deposits can be paid via bank transfer, digital wallets, or in cash at RiverGate Residence.

Are smoking and pets allowed in the apartments?

No. Smoking and pets are strictly prohibited in all apartments and common areas.

Does RiverGate Residence offer parking?

Yes, secure underground parking is available for both cars and motorbikes, with 24/7 surveillance. Fees apply.

What are the overnight parking fees?

Parking fees are VND 150,000 per night for cars and VND 10,000 per night for motorbikes.

Is WiFi free in the apartments?

Yes, all apartments include complimentary high-speed WiFi.

Do you offer in-room dining or room service?

No, we do not offer in-room dining. However, all apartments have fully equipped kitchens, and food delivery apps are widely available in the area.

What can I do during my stay at RiverGate Residence?

Guests can enjoy swimming, working out, walking along the Saigon River, and exploring the nearby District 1 for dining, shopping, and nightlife.

Frequently Asked Questions (FAQ) - RiverGate Residence

Q: What are the check-in and check-out times?

Check-in is available from 14:00, and check-out is by 12:00 noon the following day.

Q: Can I check in early or check out late?

Early check-in or late check-out may be available depending on apartment availability and may involve a small additional charge.

Before You Book

Everything to Know About Staying at RiverGate Residence

Find answers to common questions about apartment types, rental rates, booking policies, facilities, parking, and guest services at RiverGate Residence.

🏨 Apartment Types & Rates

What types of serviced apartments are available at RiverGate Residence?

RiverGate Residence offers Studio Apartments, Two-Bedroom Apartments, and Three-Bedroom Apartments, suitable for solo travelers, couples, families, and groups staying from a few nights to several weeks or months.

What is included in the apartment rental rate?

The rental rate includes high-speed Wi-Fi, management fees, access to the swimming pool, scheduled housekeeping, and fully furnished apartment amenities.

Is the rental rate charged per apartment or per guest?

Rates are charged per apartment rather than per guest. However, each apartment has a recommended maximum occupancy limit.

Is there an extra charge for additional guests?

Yes. Additional guest fees may apply if the number of occupants exceeds the standard capacity of the apartment. Extra services such as laundry or additional housekeeping may also incur extra charges.

Do apartment rates change during weekends, public holidays, or Tet holidays?

Yes. Apartment rental rates may vary during weekends, public holidays, and Tet holidays. Please contact us directly for the latest rates.

Are there any special offers for direct bookings?

Yes. Contact us directly via Hotline, WhatsApp, or Zalo at +84 974 757 572 to receive the best available rates.

💳 Booking & Payment Policies

What are the check-in and check-out times?

Check-in starts from 2:00 PM, and check-out is before 12:00 PM noon.

Is early check-in or late check-out available?

Yes. Early check-in and late check-out may be available depending on apartment availability and may be subject to additional charges.

What is the cancellation policy?

Reservations cancelled at least 7 days before the check-in date are eligible for a full refund. Cancellations made closer to the arrival date may be subject to partial or full forfeiture of the deposit.

Is a deposit required when booking an apartment?

Yes. A deposit equivalent to two nights’ accommodation is required to secure your reservation.

What payment methods are accepted?

We accept bank transfers, credit cards, and cash payments.

Is smoking allowed? Are pets permitted?

Smoking is not permitted inside the apartments or in common areas. Pets are not allowed at RiverGate Residence.

Does RiverGate Residence provide parking?

Yes. Secure basement parking with 24/7 security is available for guests and is subject to a separate fee.

What is the overnight parking fee?

Overnight parking fee: VND 100,000/night for cars and VND 10,000/night for motorbikes.

Is RiverGate Residence secure?

Yes. The property is equipped with a modern security camera system and 24/7 security personnel.

What documents are required for check-in?

Guests must present a valid passport or government-issued identification document upon arrival.

🏊 Facilities & Services

What facilities are available at RiverGate Residence?

Popular facilities include an outdoor swimming pool, children’s playground, BBQ area, convenience stores such as 7-Eleven and GS25, Pharmacity pharmacy, and dining options within the complex.

Can short-term guests use the gym?

RiverGate Residence has a fitness center, but it is reserved for long-term residents and is not available to short-term guests.

Is free Wi-Fi available?

Yes. Complimentary high-speed Wi-Fi is available in all apartments.

Is room service available?

Currently, room service is not available. However, every apartment includes a fully equipped kitchen, allowing guests to prepare their own meals.

What activities can guests enjoy during their stay?

Guests can enjoy the swimming pool, riverside walks along the Ben Nghe Canal, and convenient access to shopping, dining, and entertainment venues in District 1, just minutes away.

Need Help With Your Reservation?

Contact our team for apartment availability, rental rates, and booking support.

Call / WhatsApp / Zalo : +84 974 757 572 Email: info@rivergateapartment.com